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• You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any "credit repair" company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 7 years old. Bankruptcy information can be reported for 10 years.
• You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide someone to help you interpret the information in your credit file. You are entitled to receive a free copy of your credit report if you are unemployed and intend to apply for employment in the next 60 days, if you are a recipient of public welfare assistance, or if you have reason to believe that there is inaccurate information in your credit report due to fraud.
• You have a right to sue a credit repair organization that violates the Credit Repair Organization Act. This law prohibits deceptive practices by credit repair organizations.
• You have the right to cancel your contract with any credit repair organization for any reason within 3 business days from the date you signed it, or before your tradeline's statement date, whichever comes first.
• Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, you may dispute inaccurate information by contacting the credit bureau directly.
• If you have notified a credit bureau in writing that you dispute the accuracy of information in your file, the credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.
• If the credit bureau's reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the credit bureau, to be kept in your file, explaining why you think the record is inaccurate. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.
• The Federal Trade Commission regulates credit bureaus and credit repair organizations. For more information contact: The Public Reference Branch, Federal Trade Commission, Washington, D.C. 20580.
• ADDITIONAL RIGHTS UNDER TEXAS LAW — Texas Finance Code Chapter 393. Your agreement with us is governed by Texas law. Under the Texas Credit Services Organization Act, you have the following rights:
• 1. Right to cancel. You may cancel your contract for a full refund within three business days after the date the contract is signed, or before your tradeline's statement date, whichever comes first. Section 5 of your contract explains how to cancel.
• 2. Right to a written contract in plain language, stating the services to be performed, the total cost, the terms of payment, and the estimated date of completion, before any service is performed.
• 3. Right to file a complaint. You may direct complaints regarding a Credit Services Organization to the Office of the Texas Attorney General, Consumer Protection Division, P.O. Box 12548, Austin, TX 78711-2548, or at texasattorneygeneral.gov.

Citation: 15 U.S.C. §1679c(a) — Consumer Credit File Rights Under State and Federal Law